OUR TEAM
Meet our team—local experts with a deep understanding of the Pukekohe community. We’re passionate about providing personalised service and building strong relationships with every client, no matter the size of their account.
Learn more about us below.
To view our individual disclosure statements, please click our FSP number
MALCOLM WRIGLEY
Director
Malcolm has more than 50 years Industry experience, with 38 of those years with NZI Insurance. Malcolm was the manager of the only surviving regional branch of NZI which in 2008, with NZI’s blessing, became Malcolm Wrigley Insurance Services (MW Insurance). Malcolm has had lots of involvement in the local community serving on several boards and committees, playing sport and supporting local teams, clubs, schools and community groups. Malcolm is passionate about his job and enjoys working closely with his large portfolio of clients. Malcolm's experience, transparency and advocacy for his clients is second to none.
NZQA Level 5
General Insurance | FSP693351
JO FOSTER
Managing Director
Jo joined the family business in 2009 after previous sales representative and Manager roles. Jo services a portfolio of clients specialising in Rural and Commercial business, priding herself on excellent customer service standards, Industry knowledge and being accessible to her clients. Jo enjoys the challenges that dealing with a variety of businesses brings, whether it be in her gumboots on the farm, or around a board table. Jo's latest challenges include compliance and regulation and staff management.
NZQA Level 5 | PQIB
General Insurance | FSP692552
ROSELLE HOLLARD
Finance & Administration Manager
With over 20 years industry experience, Roselle is responsible for overseeing financial operations and supporting the efficient day-to-day running of the business. With a strong focus on accuracy, process improvement, and customer service, Roselle works closely with colleagues and business partners to deliver exceptional service and positive outcomes.
NZQA Level 5
General Insurance | FSP691971
JOANNE HUNT
Broker (Commercial/Rural)
Born and raised in Franklin, Joanne has over 25 years' experience in the insurance industry and holds the New Zealand Certificate in Financial Services (Level 5). With experience across commercial, rural, domestic, and claims insurance, she provides practical advice and tailored insurance solutions for local businesses, farmers, lifestyle property owners, and families.
Joanne values building long-term relationships based on trust, service, and open communication. Taking the time to understand her clients' individual circumstances, she helps them make informed decisions and ensures they have the right insurance protection in place.
NZQA Level 5 | PQIB
General Insurance | FSP315046
LIZA LONGLEY
Broker (Personal Lines)
Liza is a Franklin local and joins the team with more than 20 years' experience in the insurance industry. She is a qualified adviser having achieved her New Zealand Level 5 Certificate in General Insurance. Liza is knowledgeable and personable and looks forward to helping you with your insurance needs.
NZQA Level 5
General Insurance | FSP106828
PREETI DONDAPATI
Broker (Personal Lines)
Preeti is committed to helping clients protect what matters most. She specialises in personal insurance, including home, contents, vehicle, and travel insurance, and enjoys building lasting relationships through friendly, reliable service. Preeti holds the New Zealand Certificate in Financial Services (Level 5) and also has a Diploma in Accounting.
NZQA Level 5
General Insurance | FSP1004203
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ERIKA ROLLASON
Broker (Personal Lines)
Erika brings nine years of experience in the insurance industry, with a strong background in data entry, support broking, and junior domestic broking roles. She has successfully completed the New Zealand Certificate in Financial Services (Level 5), demonstrating her commitment to professional development. Erika is passionate about delivering seamless, efficient service and takes pride in supporting both clients and the wider team with her expertise and attention to detail.
NZQA Level 5
General Insurance | FSP756951
SALLY WHITELAW
Broker | Claims
Sally has worked in the financial and insurance industries for the past 20 years, in numerous roles. Sally’s customer facing role with MW Insurance consists of providing claims assistance and dealing with clients personal insurance enquiries. Sally returned to MW Insurance after a time with other Insurance providers and is a valued and knowledgeable member of the team.
NZQA Level 5
General Insurance | FSP694792
DENISE STRONG
Claims Specialist
Denise is one of our in-house claims experts, who works tirelessly to ensure efficient and desirable outcomes. Denise takes the hassle out of the claims process with her extensive knowledge and her established network of reinstatement specialists. Her customer facing role also sees her dealing with some personal lines queries and processing. Denise is a great advocate who works hard for the best result for our clients.
NZQA Level 5
General Insurance | FSP696431
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KARL CUSACK
Claims | Broker Support
Karl is a valuable new member of the Claims team at MW Insurance, bringing over 20 years of customer service experience to the table. With a keen focus on efficiency and smooth operations, Karl ensures that every claim is handled swiftly, helping customers through challenging times with ease and professionalism.
E karl@mwinsurance.co.nz
CATHY BEBBINGTON
Senior Processor | Broker
Cathy has an extensive work history within the Insurance industry. With Cathy's vast knowledge and processing ability she provides an invaluable support to Malcolm, in supplying accurate and timely renewal and new business documentation. Cathy is often our go to for internal processing queries.
NZQA Level 5 | PQIB
General Insurance | FSP1009285
LAUREN ROBERTS
Broker Support
Lauren has built a strong foundation in customer service through many years in high-level retail roles within the local community. Over her time with MW Insurance, she has developed a solid understanding of the insurance industry, completed her Level 5 Certificate in Financial Services and progressed from supporting our processing team to taking on responsibility for a growing portfolio of clients. Lauren is continuing to develop her skills and knowledge in insurance broking, with a focus on building strong client relationships and providing reliable, personalised service.
NZQA Level 5
General Insurance | FSP1008277
ADIVA AREAIITI
Broker Support
Adiva brings a strong foundation of knowledge from her broad experience in the general insurance industry. Her combination of technical expertise and approachable manner makes her a valuable part of the MW Insurance team. As a Franklin local, Adiva is committed to supporting our clients and contributing to the continued success of our business.
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ERANA TAYLOR
Administrator
Coming from a background in hospitality, Erana brings strong communication skills and a practical, people-first approach to her role at MW Insurance. She's focused on keeping things organised and running smoothly behind the scenes, while also making sure clients feel welcome and supported. She's enjoying getting to know the industry and looks forward to building strong working relationships with both clients and the team.
MICHELE MIHAERE
Accounts Administrator
Michele has more than 40 years industry experience and has worked closely with Malcolm over a number of these. Michele assists with our accounts and administration tasks. She is a wealth of knowledge which is often called on to assist with any challenging or complex tasks.