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We are a dedicated team of local people with local knowledge, who are passionate about exceeding customer service expectations, regardless of the account size.

Learn more about us below.

Malcolm Wrigley MW Insurance.jpg

Managing Director 

Malcolm has more than 50 years Industry experience, with 38 of those years with NZI Insurance. Malcolm was the manager of the only surviving regional branch of NZI which in 2008, with NZI’s blessing, became Malcolm Wrigley Insurance Services (MW Insurance). Malcolm has had lots of involvement in the local community serving on several boards and committees, playing sport and supporting local teams, clubs, schools and community groups. Malcolm is passionate about his job and enjoys working closely with his large portfolio of clients. Malcolm's experience, transparency and advocacy for his clients is second to none.

NZQA Level 5

General Insurance | FSP693351

T  09 237 0797

M 021 249 0400


Jo Profile pic_edited_edited_edited.jpg

Broker Manager 

Jo joined the family business in 2009 after previous sales representative and Manager roles. Jo services a portfolio of clients specialising in Rural and Commercial business, priding herself on excellent  customer service standards, Industry knowledge and being accessible to her clients. Jo enjoys the challenges that dealing with a variety of businesses brings, whether it be in her gumboots on the farm, or around a board table. Jo's latest challenges include compliance and regulation and staff management.

NZQA Level 5

General Insurance |FSP692552

T  09 237 0794

M 021 244 2581



Roselle Hollard MW Insurance.jpg

Office Manager

Roselle's accuracy, methodical nature and people skills are a great asset in her role as Office Manager. She also quickly became our resident premium funding specialist, providing advice and updated payment deductions for clients. Roselle is also proficient in dealing with personal insurance polices as required.

NZQA Level 5

General Insurance | FSP691971

T  09 237 0792

M 027 255 7423



Joanne's Profile Picture_edited.jpg

Broker (Commercial / Rural)

Joanne has worked in the Insurance Industry for over 20 years and has completed her qualification in NZ Certificate in Financial Services L5.  Joanne manages her own portfolio of clients with MW Insurance and she enjoys finding tailored made solutions for her clients who need someone they can trust to provide good advice and service.

NZQA Level 5

General Insurance | FSP315046

09 237 1114

M 021 174 4772

Alisha Heke MWInsurance

Broker (Personal Lines)

Alisha brings experience from within the motor industry insurance and service sector. Alisha is here to assist you with any of your queries regarding our range of personal insurance services whether that be over the phone or face to face in our office. Alisha is very personable and enjoys working with a vast range of clients to achieve the desired outcome.

NZQA Level 5

General Insurance | FSP757111

09 237 1115



Broker (Personal Lines)

Preeti has previous insurance broking experience and enjoys forging strong client relationships.  She has completed her NZ Certificate in Financial Services L5.  Preeti is here to help you with any queries related to Personal Insurance (home, contents, vehicles & travel).  Preeti also has previous experience within the financial sector where she graduated with a Diploma in Accounting.

NZQA Level 5

General Insurance | FSP1004203

T  09 237 1113

Lauren's Photo March 2023 - for Website_edited.jpg

Broker Support 

Lauren brings customer service experience from an extensive background in providing high level retail service to the local community for 20 years.  She is now with us to learn all aspects across the business, to support our clients, and the MW Insurance Team.

T  09 237 0795



Claims Specialist 

Denise is currently on Maternity Leave.

Denise is one of our in-house claims experts, who works tirelessly to ensure efficient and desirable outcomes.  Denise takes the hassle out of the claims process with her extensive knowledge and her established network of reinstatement specialists. Her customer facing role also sees her dealing with some personal lines queries and processing. Denise is a great advocate who works hard for the best result for our clients.

NZQA Level 5

General Insurance | FSP696431

T   09 237 0799



Claims Specialist 

Rachael has extensive insurance industry experience including EQC claims, brokerage claims, insurance underwriting and external loss adjusting.  Rachael is here to help you with your claims, making it easier for you to navigate the claims process. 

T  09 237 0798


Broker (Personal Lines / Claims)

Sally has worked in the financial and insurance industries for the past 20 years, in numerous roles. Sally’s customer facing role with MW Insurance consists of providing claims assistance and dealing with clients personal insurance enquiries. Sally returned to MW Insurance after a time with other Insurance providers and is a valued and knowledgeable member of the team.  

NZQA Level 5

General Insurance | FSP694792

T  09 237 0796


Kerryn Staff Profile (002)_edited.jpg

Office Administrator 

Kerryn provides MW Insurances frontline and office support, utilising her extensive customer services skills and her passion for providing professional assistance to our clients and staff alike. 

T  09 237 0790


Cathy Bebbington MW Insurance.jpg


Cathy has an extensive work history within the Insurance industry.  With Cathy's vast knowledge and processing ability she provides an invaluable support to Malcolm, in supplying accurate and timely renewal and new business documentation.  Cathy is often our go to for internal processing queries.

Michele Mihaere MW Insurance.jpg


Michele has more than 30 years industry experience and has worked closely with Malcolm over a number of these. Michele assists with our accounts and administration tasks. She is a wealth of knowledge which is often called on to assist with any challenging or complex tasks.

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