OUR TEAM
Meet our team—local experts with a deep understanding of the Pukekohe community. We’re passionate about providing personalised service and building strong relationships with every client, no matter the size of their account.
Learn more about us below.
To view our individual disclosure statements, please click our FSP number
MALCOLM WRIGLEY
Managing Director
Malcolm has more than 50 years Industry experience, with 38 of those years with NZI Insurance. Malcolm was the manager of the only surviving regional branch of NZI which in 2008, with NZI’s blessing, became Malcolm Wrigley Insurance Services (MW Insurance). Malcolm has had lots of involvement in the local community serving on several boards and committees, playing sport and supporting local teams, clubs, schools and community groups. Malcolm is passionate about his job and enjoys working closely with his large portfolio of clients. Malcolm's experience, transparency and advocacy for his clients is second to none.
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NZQA Level 5
General Insurance | FSP693351
JO FOSTER
Broker Manager
Jo joined the family business in 2009 after previous sales representative and Manager roles. Jo services a portfolio of clients specialising in Rural and Commercial business, priding herself on excellent customer service standards, Industry knowledge and being accessible to her clients. Jo enjoys the challenges that dealing with a variety of businesses brings, whether it be in her gumboots on the farm, or around a board table. Jo's latest challenges include compliance and regulation and staff management.
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NZQA Level 5
General Insurance | FSP692552
ROSELLE HOLLARD
Office Manager
Roselle's accuracy, methodical nature and people skills are a great asset in her role as Office Manager. She also quickly became our resident premium funding specialist, providing advice and updated payment deductions for clients. Roselle is also proficient in dealing with personal insurance policies as required.
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NZQA Level 5
General Insurance | FSP691971
JOANNE HUNT
Broker (Commercial/Rural)
Joanne has worked in the Insurance Industry for over 20 years and has completed her qualification in NZ Certificate in Financial Services L5. Joanne manages her own portfolio of clients with MW Insurance and she enjoys finding tailor made solutions for her clients who need someone they can trust to provide good advice and service.
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NZQA Level 5
General Insurance | FSP315046
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LIZA LONGLEY
Broker (Personal Lines)
Liza is a Franklin local and joins the team with more than 20 years experience in the insurance industry. She is a qualified adviser having achieved her NZ Level 5 Certificate in General Insurance. Liza is knowledgeable and personable and looks forward to helping you with your insurance needs.
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NZQA Level 5
General Insurance | FSP106828
PREETI DONDAPATI
Broker (Personal Lines)
Preeti has previous insurance broking experience and enjoys forging strong client relationships. She has completed her NZ Certificate in Financial Services L5. Preeti is here to help you with any queries related to Personal Insurance (home, contents, vehicles & travel). Preeti also has previous experience within the financial sector where she graduated with a Diploma in Accounting.
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NZQA Level 5
General Insurance | FSP1004203
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DENISE STRONG
Claims Specialist
​Denise is one of our in-house claims experts, who works tirelessly to ensure efficient and desirable outcomes. Denise takes the hassle out of the claims process with her extensive knowledge and her established network of reinstatement specialists. Her customer facing role also sees her dealing with some personal lines queries and processing. Denise is a great advocate who works hard for the best result for our clients.
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NZQA Level 5
General Insurance | FSP696431
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RACHAEL NICHOLSON
Claims Specialist
Rachael has extensive insurance industry experience including EQC claims, brokerage claims, insurance underwriting and external loss adjusting. Rachael is here to help you with your claims, making it easier for you to navigate the claims process.
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SALLY WHITELAW
Broker (Personal Lines/Claims)
Sally has worked in the financial and insurance industries for the past 20 years, in numerous roles. Sally’s customer facing role with MW Insurance consists of providing claims assistance and dealing with clients personal insurance enquiries. Sally returned to MW Insurance after a time with other Insurance providers and is a valued and knowledgeable member of the team.
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NZQA Level 5
General Insurance | FSP694792
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LAUREN ROBERTS
Broker Support
Lauren brings customer service experience from an extensive background in providing high level retail service to the local community for 20 years. She is now with us to learn all aspects across the business, to support our clients, and the MW Insurance Team.
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NZQA Level 5
General Insurance | FSP1008277
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KERRYN CHAPLIN
Broker Support/Office Administrator
Kerryn provides MW Insurances frontline and office support, utilising her extensive customer service skills and her passion for providing professional assistance to our clients and staff alike. Kerryn also provides broker support to Malcolm.
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NZQA Level 5
General Insurance | FSP1008622
CATHY BEBBINGTON
Senior Processor | Broker
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Cathy has an extensive work history within the Insurance industry. With Cathy's vast knowledge and processing ability she provides an invaluable support to Malcolm, in supplying accurate and timely renewal and new business documentation. Cathy is often our go to for internal processing queries.​
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NZQA Level 5
General Insurance | FSP1009285
ADIVA AREAIITI
Broker Support
Adiva has eight years of diverse experience in the general insurance industry, bringing a solid foundation of industry knowledge to her new role. Her expertise and personable approach make her a valuable addition to the MW Insurance team. A Franklin local, Adiva is enthusiastic about supporting our clients and contributing to the success of our team.
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ERANA TAYLOR
Administration Assistant
With nearly a decade of experience in the hospitality industry, Erana brings a wealth of knowledge and experience to our organisation. Passionate about providing exceptional service, Erana thrives on building strong relationships and ensuring smooth operations.
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MICHELE MIHAERE
Accounts Administrator
Michele has more than 30 years industry experience and has worked closely with Malcolm over a number of these. Michele assists with our accounts and administration tasks. She is a wealth of knowledge which is often called on to assist with any challenging or complex tasks.
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